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Digital Terms of Use

All Users must carefully read the User Agreement before using the Website or Mobile App.

  1. General Terms and Conditions of Use
  1. Definitions

1.1.    In this user agreement, the terms below have the following meanings:

1.1.1 Competent Person means anyone who is legally competent to consent to any action or decision being taken for any matter concerning a child under the age of 18 years, for example a parent or legal guardian.

1.1.2 Mobile App means any online application software that is provided by or is connected with Medshield that you install or download from an online application store and access via a mobile device, including any smartphone and/or tablet device.

1.1.3 Medshield Medical Scheme means a medical scheme registered in terms of section 24(1) of the Medical Schemes Act 131 of 1998, and the Medshield registered Scheme Rules.

1.1.4  Personal information means information relating to you or any other living person or existing legal entity, including but not limited to –

  • information relating to the race, gender, sex, pregnancy, marital status, national, ethnic, or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language, and birth of the person;
  • information relating to the education or the medical, financial, criminal or employment history of the person;
  • any identifying number, symbol, e-mail address, physical address, telephone number or other particular assignment to the person;
  • correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
  • the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person, provided that such information is not in the public domain in the same or in a different format or held by a public body and publicly accessible.

1.1.5 Processing of Information means the automated or manual activity of collecting, recording, organising, storing, updating, distributing, and removing or deleting personal information.

1.1.6  Website means collectively our website/s and the Mobile Apps.

1.1.7 we, us, our and Medshield means Medshield Medical Scheme and its affiliates, partners and third-party providers.

1.1.8 website means the internet websites with the address www.medshield.co.za or any website with a URL that is validly registered to Medshield.

1.1.9  you and your means the user of the Website.

Download the document here to read the full Medshield Digital Terms of Use.